Mon–Fri, 8:30 a.m.–5:30 p.m. CT Quotes within 24 hours on most rigid repairs
Service Plans

Repairs on a monthly plan, not a purchase order

One monthly charge covering scopes, processors and light sources. Send it in, we repair it, it comes back — with no estimates to approve and no invoices to chase.

How a plan works

One monthly charge. Send it in, we fix it, it comes back.

Most repair delays are not the repair. They are the wait: the estimate that needs approving, the PO that needs raising, the signature that is out of office until Thursday. Meanwhile the scope sits on a shelf and cases get moved.

A service plan takes that entire step out. You pay one predictable monthly charge, and when something breaks you ship it to us. It goes straight onto the bench. It comes back. Nobody has to approve anything, and nobody has to chase an invoice.

Plans cover scopes, video processors and light sources, so the whole set is on one agreement rather than three separate relationships.

What changes day to day

  • No estimate to review before work starts
  • No purchase order for each repair
  • No invoice per instrument to code and pay
  • No surprise on a month when three scopes fail at once
  • One line item your finance team can budget a year ahead
Who it suits

Built for GI clinics and surgery centers

Anywhere a scope going down means cancelled cases rather than a rescheduled morning.

GI and endoscopy clinics

High volume, a small pool of scopes, and a schedule that does not absorb an instrument being away. Predictable cost matters more than a per-repair price.

Ambulatory surgery centers

Tight approval chains and a finance team that would rather see one recurring line than a stream of variable invoices.

Anyone tired of the approval loop

If your repairs routinely sit waiting on a signature, the plan removes the step entirely rather than trying to speed it up.

Getting started

How we put a plan together

  1. Tell us what you run

    Roughly how many scopes, what types, and whether processors and light sources should be included. A rough count is enough to start.

  2. We work out the plan

    We look at your mix and volume and come back with what a plan would cover and what it would cost per month. No obligation.

  3. Ship and forget

    Once it starts, repairs go straight onto the bench when they arrive. No approvals, no per-repair invoices.

Not on a plan? Nothing changes — send us a scope any time and we will evaluate and quote it the usual way. Request a standard repair quote.

Ask about a plan

Tell us what you run and we will price it

Takes a minute. We will come back with what a plan would look like for your facility — and if a plan does not make sense for you, we will say so.

  • No obligation and no commitment
  • No sales call unless you ask for one
  • We only use your details to answer this enquiry

Prefer to talk it through? Call 888-845-0940 and ask for service plans.

Service plan enquiry

A rough inventory count is fine — we do not need a list.

We use your details only to respond to this enquiry.

Not sure a plan is right for you?

Call and talk it through — we will tell you honestly whether the numbers work for a facility your size.