Flexible Endoscope Repair
Gastroscopes, colonoscopes, bronchoscopes, cystoscopes and more
Learn more
Endoscope repair since 1997
Endoscope repair done right the first time.
New Vision Endoscopy is a family-owned repair lab in San Antonio, Texas. We rebuild flexible, rigid, semirigid and specialty scopes to OEM standards — optics, fiber, channels and seals — for hospitals, surgery centers and clinics nationwide.
- Quote within 24 hours on most rigid repairs
- 400+ loaner scopes available
- 90-day repair warranty
Send us a scope
Ship it in and our technicians evaluate the damage, quote the repair, and tell you exactly what is wrong before any work begins. No surprise invoices.
- Free evaluation and written quote
- Loaner scope while yours is in-house
- High quality, OEM-compatible components
- Worldwide shipping via FedEx, UPS or DHL
Scopes we service, every day
- Olympus
- Karl Storz
- Stryker
- Richard Wolf
- Arthrex
- ACMI / Circon
- Smith & Nephew
- Covidien
- MicroAire
- Myosure
Repair services
Four labs under one roof
Optical and refiber work on your scopes is done in-house — nothing gets sublet to a third party. That is how we hold quality and turnaround at the same time.
Rigid Endoscope Repair
Arthroscopes, cystoscopes, laparoscopes, ENT and operating scopes
Learn moreSemirigid Endoscope Repair
Ureteroscopes and small-channel semirigid optics
Learn moreSpecialty Scope Repair
1.9–3.0 mm, reverse angle, nephroscopes, hysteroscopes
Learn moreMore than scopes
We also handle video processors, light sources and light guide cables — so one call covers the rest of your tower, not just the instruments.
Service plans
Repairs on a monthly plan, not a purchase order
Built for GI clinics and ambulatory surgery centers, where a scope going down means cancelled cases — and where the delay is usually the approval cycle, not the repair.
- One monthly charge. Budget it once and stop guessing what repairs will cost this quarter.
- No estimates to approve. Your scope goes straight onto the bench instead of waiting on a signature or a PO.
- No invoices to chase. One predictable line item instead of a stream of them landing on your desk.
- Scopes, processors and light sources all covered under the same plan.
Would a plan suit your facility?
Tell us roughly what you run and we will work out what a plan would look like and what it would cost. No obligation, and no sales call unless you ask for one.
See how plans work
Why facilities switch to us
A repair lab, not a parts swapper
Plenty of shops will glue a lens back in and call it a repair. We rebuild the scope. Our in-house optical and refiber labs mean we can replace fiber bundles, re-tube shafts, laser-weld body components and channels, and rebuild lens trains without shipping your scope somewhere else and adding two weeks to the turnaround.
- High quality, OEM-compatible components. Rigid rod lens systems are rebuilt with German-engineered optics. No shortcuts, no salvage optics passed off as new.
- Multi-point inspection with multiple QC checkpoints. Microscope, camera, autoclave and leak testing before a scope leaves the bench.
- 150+ years of combined bench experience among our technicians.
- You talk to a person. Family-owned since 1997 — the same people quote your repair and follow it through the lab.
By the numbers
Nearly three decades on the bench
1997Family-owned and operating since
150+Years of combined technician experience
400+Loaner scopes in inventory
90-dayWarranty on every repair we perform
How it works
From your OR to our bench and back
A straightforward process with no black box in the middle. You know what is wrong, what it costs, and when it is coming back.
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Ship it in
Call, email or submit the form. We confirm the address and you ship via FedEx, UPS or DHL. Request a loaner at the same time.
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Evaluation & quote
Technicians inspect the scope under magnification and identify every fault — including whether it has been modified by a prior vendor. Most rigid and semirigid quotes go out within 24 hours. Flexibles take longer: they have to be opened to be evaluated properly.
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Repair to OEM spec
Optics, fiber bundles, tubing, channels, seals and distal ends rebuilt in our own labs using high quality, OEM-compatible components.
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QC & return
Multi-point inspection and multiple QC checkpoints, then back to you covered by a 90-day parts-and-labor warranty.
Quality control
Every scope goes through a multi-point inspection
A scope does not leave our lab until it has passed through multiple quality control checkpoints. We inspect optics under a microscope, test image quality through a camera head, run autoclave evaluation where applicable, and leak-test before it ships.
- Microscopic optical inspection at multiple build stages
- Live camera testing for image clarity, color and field of view
- Autoclave evaluation on autoclavable instruments
- Leak testing before the scope is released
- Documented findings, including prior third-party modifications
Loaner scopes, on request
We keep over 400 endoscopes in inventory specifically so your schedule does not stop while a scope is in our lab. Loaners are subject to availability, and once your repaired scope is back in your hands the loaner must be shipped back to us within 7 business days. Many loaner units are also available to purchase outright.
Loaner, shipping and payment FAQsWarranty you can hold us to
Serviced equipment carries a 90-day warranty from the invoice date covering all parts and labor related to the service performed. Equipment purchased new from us carries a 12-month parts-and-labor warranty.
Full warranty details
Who we serve
Built for the departments that run on scopes
Hospitals, ambulatory surgery centers, specialty clinics and physician practices across the United States and internationally.
- Operating rooms & surgery centers
- Sterile processing (SPD)
- Orthopedics
- Urology
- ENT
- OB/GYN
- Gastroenterology
- Pulmonology
- Biomedical & clinical engineering
- Veterinary surgical practices
Send us a scope, get a straight answer
Our technicians evaluate every instrument before quoting, so you know exactly what is wrong before you approve anything — with a loaner available while you wait.